Terms of Use

iPhysio® is the registered trademark of ‘iPhysio-DX Limited’.

Our treatment guides are intended as educational only. They are recommended based on the information provided by the user when interacting with the pain assessment tool. The pain assessment tool is only as accurate as the information provided by the user and is no substitute for a thorough medical examination and diagnosis by a qualified Healthcare Professional. We have taken all reasonable care and skill in writing our treatment guides but provide no guarantees as to the accuracy or applicability of any information contained within them. We also accept no liability for any errors, omissions or use of the material.

We strive to provide accurate and up to date treatment guide content based on the latest medical evidence, research and clinical practice. The content is therefore subject to change and periodic revision as new material and treatment practices become available.

We can only assess and treat the most common musculoskeletal conditions. In some cases, it’s not possible to use our assessment software and treatment advice as there may be circumstances where immediate medical attention is required (breaks, fractures and tears for example). If you are in any doubt we recommend seeking advice from a medical professional.

The content contained within the pain assessment bot and treatment guides remains the intellectual property of iPhysio-DX Limited and you must not copy or reproduce any of it in any form without our written permission.

We do not assume any duty of care in relation to you or any third party and your use of the treatment guide content creates no practitioner-client relationship between you and iPhysio-DX Limited.

The treatment guides are intended for use only by persons who are at least 18 years of age. By purchasing a treatment guide, you confirm to us that you meet this requirement and that if you are under the age of 18, you have received permission from your parent/guardian before using this service.

Payments are advertised in £GBP with an estimated $USD equivalent. Exchange rates vary and we accept no responsibility for the accuracy of these estimations, they are provided as a guide only. Customers may incur an additional small foreign transaction fee according to their card member agreement. Your payment details never get stored anywhere when you buy on the Stripe secure payments system. The same applies to your PayPal details.

The treatment guides are available to download on the latest iOS, Android, Mac and Windows operating systems. We cannot guarantee that the treatment guides will open on any device and you purchase these guides at your own risk. We do not assume any responsibility for technical support.

Under the Consumer Rights Act, you are entitled to a refund within 14 days if the downloaded product is faulty or defective in any way.

If you do not accept or agree with these Terms of Use then you should not purchase the treatment guides. By purchasing the treatment guides you are agreeing to accept the Terms of Use with which they are offered and do so at your own risk.

We reserve the right to change these Terms of Use, at any time and without prior notice.